All Systems Operational

Portal Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
MFP App Operational
90 days ago
99.99 % uptime
Today
Cloud Print Operational
90 days ago
100.0 % uptime
Today
Cloud Print Client Operational
90 days ago
100.0 % uptime
Today
IPP Print Operational
90 days ago
100.0 % uptime
Today
Browser Extension Operational
90 days ago
100.0 % uptime
Today
My Print Operational
90 days ago
100.0 % uptime
Today
Universal Print Operational
90 days ago
100.0 % uptime
Today
Mail2Print Operational
90 days ago
100.0 % uptime
Today
Secure Guest Print Operational
90 days ago
100.0 % uptime
Today
Translate Operational
90 days ago
100.0 % uptime
Today
Convert to PDF Operational
90 days ago
100.0 % uptime
Today
Convert to Word Operational
90 days ago
100.0 % uptime
Today
Convert to Excel Operational
90 days ago
100.0 % uptime
Today
Cloud Fax Operational
90 days ago
100.0 % uptime
Today
Announcements Operational
90 days ago
100.0 % uptime
Today
Cloud Connectors Operational
90 days ago
100.0 % uptime
Today
Microsoft OneDrive Connector Operational
90 days ago
100.0 % uptime
Today
Microsoft OneDrive for Business Connector Operational
90 days ago
100.0 % uptime
Today
Microsoft SharePoint Online Connector Operational
90 days ago
100.0 % uptime
Today
Dropbox Connector Operational
90 days ago
100.0 % uptime
Today
Dropbox Business Connector Operational
90 days ago
100.0 % uptime
Today
Google Drive Connector Operational
90 days ago
100.0 % uptime
Today
SFTP Connector Operational
90 days ago
100.0 % uptime
Today
Smart Scan Operational
90 days ago
99.6 % uptime
Today
Smart Copy Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Completed - The scheduled maintenance has been completed.
Dec 22, 18:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 18:30 CET
Scheduled - A minor update of the Workplace Pure Cloud platform will be carried out. The update will be done during regular operation and there will be no downtime.

At the same time, a new version of the IWS BG app is rolled out on the MFPs. The update is installed automatically when the MFP is online and the app is running, or the update is installed the next time the app is launched.

Release notes - Workplace Pure - Version 2.7.8

Bug
[10787] Alias print evaluation should not be case-sensitive
[10778] Scan / copy policies are missing for new customers
[10775] Badge auto creation is not working in SCIM context
[10761] Auth App cannot authenticate in rare cases

Improvement
[10757] Restrict public guest print emails to lower case
[10693] Allow admins to restart failed device provisioning
[10692] Add user feedback if provisioning fails

Release notes - Workplace Pure - Version iws-background 2.7.2

Bug
[10784] Admin password is not updated during auth provisioning
[10754] Documents gets printed twice if MFP cannot connect to hub

Improvement
[10756] Use OpenAPI proxy settings if proxy is configured in bg app
[10749] Improve exception handling when download of Auth App fails
[10777] Disable IPP authentication on deinstallation of Auth app

Dec 22, 18:24 CET
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Completed - The scheduled maintenance has been completed.
Dec 12, 18:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 18:00 CET
Scheduled - A minor update of the Workplace Pure Cloud Print Engine will be carried out. The update will be done during regular operation and there will be no downtime.

Release notes - Workplace Pure Cloud Print - Version 2.7.1

Bug Fix
[10733] Tray is not parsed correctly if InputSlot is used

Dec 12, 17:56 CET
Dec 11, 2025

No incidents reported.